Staff Resources
After Class/End-of-Day
Enrollment & Registration
Cancellation Policies
Student Levels & Permissions
Play Flight
Private Lessons
Studio Use
CircusDB Quick Reference
Aviary Staff Responsibilites
-
Instructors are responsible for providing safe, inclusive, high-quality instruction; maintaining current certifications; documenting student progress; managing attendance; handling incident reporting; maintaining studio cleanliness; and supporting the overall student experience.
-
All instructors must maintain current First Aid and AED certifications and ensure they are renewed before expiration.
-
Notify administration and renew before the expiration date. Instructors are responsible for tracking their own certification dates.
Quick and cheap Online Certification
-
The Aviary is a no TRASH space. We maintains zero tolerance for:
Transphobia
Racism
Ableism (includes fatphobia)
Sexism
Homophobia
Names & pronouns
We use each student's chosen name and pronouns. If a student needs to update their name, ask them to email the studio.No diet talk
Only appropriately credentialed instructors may discuss nutrition, and only when the student requests the information and the conversation occurs privately. Please discourage diet talk among students. -
Instructors may dismiss any student who is disruptive, unsafe, or unable to follow staff instructions.
This includes class, private instruction, and Play Flight.
If issues continue, email Anne. A meeting will be scheduled with the student, instructor, and Anne.
-
Students may not take photos or videos during class without instructor permission.
Student and staff should never photograph or record other students without their explicit consent.
Students and staff must be mindful of who appears in the background.
Safety and Injuries
-
All staff must maintain current:
First Aid Certification
AED Certification
Instructors are responsible for renewing them before expiration.
-
Stop activity.
Assess the situation.
Provide appropriate first aid.
Complete an incident report.
-
Yes.
All injuries require an incident report, even minor ones.
The report must be completed before both the instructor and student leave the studio.
-
Fill out the Incident Report Form.
-
When:
EMS is called
External medical care is required
An injury appears significant
A student later seeks medical treatment
-
Call 911 right away for the following symptoms or situations:
Major Trauma: Serious injuries from a bad fall, a head or spinal injury, a car accident, a gunshot wound, or a stabbing.
Unconsciousness or Cardiac Arrest: Sudden collapse, unresponsiveness, or when CPR is needed.
Severe Bleeding: Uncontrolled or heavy bleeding that will not stop.
Heart Attack Signs: Chest pain, pressure, squeezing, or fullness lasting more than a couple of minutes, or pain spreading to the arm, back, neck, jaw, or stomach.
Stroke Signs (FAST): Sudden face drooping, arm weakness, slurred speech, or sudden confusion.
Breathing Problems: Severe shortness of breath, inability to breathe, or bluish color in the lips, face, or nails.
Other Critical Events: Sudden severe allergic reactions (anaphylaxis), poisoning, drug overdose, seizures lasting longer than 5 minutes, or a first-time seizure.
-
Call EMS
Designate another person to make the call if possible
Meet EMS outside if possible.
Designate another person to do this if possible
Offer First-Aid
Begin chest compressions if needed.
Retrieve AED.
Follow AED instructions.
Once student is stable, call and continue calling/texting Anne until contact is made.
Designate another person to do this if possible
-
On the wall near the studio entrance.
Studio Communication
-
For routine business, communicate through email.
-
When a response is needed within three business days.
-
Examples include:
Last-minute instructor absences
EMS-required injuries
Serious safety concerns
Call and text Anne immediately.
Time Off and Coverage
-
Find coverage.
Email the confirmation to Anne with the substitute teacher cc’ed
Notify affected students if possible
-
Refer to the Substitute Teachers spreadsheet. It lists:
Who can sub for which classes
Phone numbers
Emails
-
If coverage cannot be found and sufficient notice exists, cancel the class through the appropriate process.
-
What if I become sick or have an emergency?
Cancel the class in CircusDB.
Email Anne.
If cancellation is under 24 hours, call or text students directly.
The automated notification system should not be relied upon for short-notice cancellations.
Class Preparation
-
Review roster
Check student notes
Review goals, injuries, and restrictions
Confirm lesson plan
Set up apparatus and mats
Prepare progressions and spotting plans.
-
Yes. Instructors are expected to teach with purpose and progression rather than improvising entire classes.
-
Each 4-week session should have measurable goals that move students toward prerequisite skills for the next level.
Start of Class
-
Ask about:
Injuries
Pain or limitations
Recovery status
Training goals
Play Flight permission
Higher level permission
Upcoming performances or auditions
Update CircusDB notes when needed.
-
New students will be green in CircusDB.
Review their CircusDB profile before they arrive
Introduce yourself
Discuss any previous experience, injuries, or mobility limitations
Have the class introduce themselves
-
Review their CircusDB profile.
Discuss their experience.
Confirm they can perform all required prerequisites.
Update notes with injuries, goals, or relevant information.
Students who don't meet prerequisites may remain in class for conditioning but should be directed toward a more appropriate level.
-
Any time information changes regarding:
Injury status
Level placement
Progress toward goals
Play Flight approval
Behavioral concerns
Significant achievements
-
Students may condition and work appropriate progressions temporarily, but instructors should guide them toward the correct level.
-
Students may bring:
Water bottles
Phones
Keys
Training props
Dance shoes
Hand sanitizer
Coats, purses, groceries, and similar items belong in the locker room.
-
Before touching aerial equipment, students must remove:
Rings - including wedding bands and engagement rings
Dangling earrings and necklaces
Fitness trackers
Small hoops are okay, but must be taped over if they might catch on equipment.
Surface piercings must be taped over.
Attendance and CircusDB
-
Before leaving the studio.
Best practice:
During warm-up, or
During cool-down
Never leave without completing attendance.
-
Most commonly:
P = Present
NS = No Show
EX = Excused Absence
-
No.
Students must cancel through their CircusDB account. Otherwise they are considered a no-show unless the instructor manually excuses them.
After Class/End-of-Day
-
TAKE ATTENDANCE
Clean and tidy your space
If you are the final staff member leaving the studio, even if there are classes later in the day:
Turn off music
Turn off PA system
Check thermostat
Cancel hold
Set to auto/auto
Turn off lights
Lock studio door
Lock building if no one is in the ballet studio
-
Mats
Training surfaces
Props used during classes
Chalk residue
Visible floor debris
A vaccum cleaner, jet mop, floor duster, and broom are stored behind the marquee sign.
-
Leave them loose, do not daisy chain them
Use the defunkifier in the green container to mist them
-
Before leaving the building:
Turn off music
Turn off PA system
Check thermostat
Cancel hold
Set to auto/auto
Turn off lights
Lock studio door
Lock building door if no one is in the ballet studio
Enrollment & Registration
-
Generally, open enrollment begins two weeks into the current session, on Mondays.
Please see the Class Schedule for exact dates.
-
Check their account, they may be missing:
Correct Credit Type
Credits can only be applied to their specific class type. Aerial credits cannot be applied to ground based classes and vice versa.Active Credit(s)
All credits expire 90 days from the date of purchase. If if the student was unable to use the credit before it expired due to class cancellations by the studio/instructor, please ask them to email the studio to discuss options.Required prerequisites
They may not meet the age or skill prerequisites.Lead time
Class registration closes 24 hours prior to the scheduled start time.
-
Beginning the Monday before public enrollment opens.
Schedules may still change prior to that date.
-
No. Students must purchase credits before enrollment.
Cancellation Policies
-
Students receive an automated email.
Under 24 hours' notice requires direct phone/text outreach.
Credits are returned to student accounts.
-
Early Cancellation (24+ hours before start):
The class is credited back to the student’s account
Credits must be used before their expiration date
-
Late Cancellation (less than 24 hours) or No-Show:
No makeups, credits, transfers, or refunds
-
Yes.
Instructors are paid for all no-shows and late cancelations.
-
No. If a student cancels 24 hours or more prior:
The class is credited back to the students account
Student Levels & Permissions
-
In the student's Notes tab. Permission codes must exactly match the listed codes or they won't work.
Each code needs to be a new paragraph. Example:
SILKS1
TRAP1
-
Please see Class Levels and Permissions.
-
The system will not recognize it.
-
Open the student's Notes tab in CircusDB and enter: PLAYFLIGHT
Only grant this permission to students who can safely practice without instructor assistance.
-
Only students who can safely train independently without instructor assistance.
Play Flight
-
Unstructured training time for students who have demonstrated independent training competency.
-
No.
Staff supervise safety but do not teach classes during Play Flight.
-
Students are responsible for:
Following safety rules
Respecting equipment limitations
Training within approved skill ranges
Cleaning up after themselves
Private Lessons
-
Students can make arrangement directly with an instructor, or complete the form on the Private Instruction page.
-
Individual instructors coordinate their own private lessons and enter them in CircusDB.
-
Go to the Retail section of CircusDB, then:
Select the SIGN Up tab.
Click +Add A Private or Party
Change the Class Title to include the type and length of the lesson. Example: Pulley 60-Min Private Lesson
Enter your name
Enter the date and time
Enter the students name
Click submit
The student must have the correct credit in their account before the lesson is scheduled.
-
Click the lesson on the CircusDB schedule. Here you can update:
Date and Time
Class Title
Duration (length)
Instructor
Do not create an additional lesson.
-
The instructor provides the necessary promo code to purchase the correct credit.
Solo lesson (1 student): private
Split lesson (2 students): flyfriends
Three students may require assistance from Anne.
Email Anne for groups larger than three.
-
Solo lesson (1 student): private
Split lesson (2 students): flyfriends
Three students may require assistance from Anne.
Email Anne for groups larger than three.
-
Please direct them to the Private Instruction page.
Studio Use
-
Yes, provided:
Space is available
Activities are not disruptive
No closure restrictions are in place
-
No.
Studio closures and breaks are used to inspect rigging, replace equipment, clean, and organize the studio.
-
Yes.
Instructors are expected to arrange the studio for their classes, provided it does not interfer with another class or event.
