All sales are final, with the exception of workshops cancelled by the Aviary and Youth Summer Camps. Please see details below.
PLEASE NOTE: Promo codes must be entered BEFORE selecting a payment option in CircusDB.
No refunds will be issued for credits purchased without promo code.
Classes Cancelled by the Aviary/Instructor
Classes with less than 3 students signed up are subject to cancellation at the instructor’s discretion. If you are registered for a class which is cancelled with 24 hours or more of notice, you will receive an automated email from CircusDB. If the class is cancelled with less than 24 hours’ notice, you will receive a text or phone call from your instructor. The credit for the cancelled class will be returned to your CircusDB account.
Price packages and single class credits may be used to register into classes. Credits with expiration dates must be used before they expire. It is your responsibility to attend the class(es) you have registered and cancel the ones you will not attend. If you are going to miss a class, please cancel your reservation online at least 24 hours before the start time of class. We will not credit your account for no shows or late cancels. All early cancels will be fully credited to your CircusDB account.
It is your responsibility to attend your private lesson appointments and cancel the ones you will not attend. If you are going to miss an appointment, please cancel your reservation in CircusDB at least 24 hours before the start time of that appointment. We will not credit your account for no shows or late cancels. All appointments cancelled online with 24 hours or more of notice will be fully credited to your CircusDB account.
A2A is pleased to offer specialized workshops taught by instructors traveling from all over the country (and sometimes the world) and can only be held once a minimum number of students have registered. There is a custom price package set for each individual workshop or series of workshops and that package cannot be applied to ongoing classes. As such, we are unable to offer account credit, pro-rating, or transfers of any kind. If the workshop is cancelled by the Aviary, you will be refunded.
We work hard to coordinate studio and instructor schedules to insure that your private party is fun, safe, and unforgettable. As such, we require full payment to make a reservation. Events cancelled with two weeks’ notice are entitled to a full refund, events cancelled with one week of notice are entitled to a 50% refund, and no refunds or credits will be issued with less than one week of notice.
Individual days missed by a camper are non-refundable, and cannot be credited, pro-rated, or exchanged. Cancellations/refund requests submitted 30 days or more before the start date of the camp session will be refunded via PayPal minus a $50 processing fee (per camper, per session). Cancellations/refund requests submitted 14 days or more before the start date of the camp session will be refunded via Paypal minus a $100 processing fee (per camper, per session. No refunds, credits, pro-rating, or exchanges will be issued for cancellations/refund requests submitted less than 14 days before the start of camp.
We commit ourselves to delivering a stunning performance for your event. As such, we require a financial commitment of 25% of the total performance price to hold the date for you. At four weeks’ prior, a payment of 50% of the total price is due. These payments are non-refundable. The remaining 25% is to be paid on the day of the performance. Checks are accepted, but there will be a $25 per day fee if funds are unavailable until the outstanding balance is paid in full. Please have a rain date or rain plan ready for outdoor events, refunds will not be given due to weather.